Customer satisfaction: At Livanor, our primary goal is to ensure the greatest possible satisfaction of our customers. We measure this using various metrics such as Net Promoter Score (NPS), customer feedback surveys and customer retention rates. Our goal is to continually improve our products and services to meet and exceed customer expectations.​

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Innovation and Research: Livanor is committed to pushing the boundaries of innovation. We measure our success in this area through metrics such as the number of patents filed, research and development expenditure as a percentage of revenue, and the successful implementation of new technologies or processes.

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Employee Engagement and Satisfaction: Our employees are the backbone of our company, and their satisfaction and engagement are crucial for our success. We track metrics such as employee turnover rates, employee feedback scores, and participation in training and development programs to gauge employee satisfaction and identify areas for improvement in our workplace culture.

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Quality Assurance: Maintaining high-quality standards is non-negotiable for us. We closely monitor metrics related to product quality, including defect rates, customer complaints, and adherence to industry standards. Continuous improvement initiatives are implemented to enhance product quality and reliability.